Shipping policy
Shipping Policy
Thank you for shopping with Viral Trends!
Order Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
| Country | Estimated Delivery Time |
|---|---|
| United States | 10-15 business days |
| Canada | 12-18 business days |
| United Kingdom | 10-18 business days |
| Australia | 12-20 business days |
| New Zealand | 12-20 business days |
These are estimates, not guarantees. Delays may occur due to customs processing, local courier delays, or high order volumes during sale periods.
Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24-48 hours for tracking to update.
Customs, Duties, and Taxes Viral Trends is not responsible for any customs duties, import taxes, or fees charged by your country's customs authority. These charges, if applicable, are the responsibility of the customer. We recommend checking with your local customs office before ordering if you have concerns.
Incorrect Address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, email us immediately at viraltrendszworld@gmail.com — we can only fix it before the order ships.
Lost or Delayed Packages If your order hasn't arrived within the estimated window, email us at viraltrendszworld@gmail.com with your order number and we'll track it down for you.