SHIPPING POLICY

At Viral Trends, we understand that fast, reliable, and transparent delivery is as important as the products themselves. We have designed our shipping system to ensure your orders reach you with maximum speed and minimum hassle. From the moment you place your order to the moment your package arrives at your door, we keep you informed and prioritize efficiency every step of the way.

1. Same-Day & Express Dispatch

We pride ourselves on our industry-leading dispatch speed. For orders confirmed before our daily dispatch cut-off time, we initiate shipping on the same day — and in many cases, the item is dispatched within just 3 to 5 hours of order confirmation. This ensures you receive your product as quickly as possible, without unnecessary delays.

2. Delivery Timeframe

While dispatch is handled same-day or within a few hours, actual delivery times depend on your location within India. Typically, customers in metro cities and major urban centers can expect delivery within 2 to 4 business days from dispatch. For customers in Tier 2 and Tier 3 cities, delivery typically takes between 4 to 7 business days. For remote or rural areas, delivery may take up to 7 to 10 business days depending on logistics availability.

3. Shipping Coverage

Viral Trends ships across India — to every state and union territory. Whether you are in a bustling city or a smaller town, we are committed to reaching you. Our logistics partnerships with reputed courier networks ensure maximum coverage and tracking capabilities across the country.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or WhatsApp. You can use this tracking number on our courier partner's website to monitor your shipment in real time. If you face any difficulty tracking your order, please reach out to our team and we will be happy to assist you.

5. Shipping Charges

Shipping charges, if any, are displayed clearly at checkout before you confirm your order. Viral Trends periodically offers free shipping promotions — keep an eye on our website and social media for the latest offers. We are committed to keeping our shipping costs as low as possible so you always get the best value.

6. Address Accuracy

Please ensure that your delivery address is complete and accurate at the time of placing your order. Viral Trends is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer. If you need to update your address after placing an order, please contact us immediately on the same day at viraltrendsinfo37@gmail.com or +91 9202104196.

7. Delivery Verification

For quality assurance and exchange eligibility purposes, our logistics partners may capture photographs of your package at the time of delivery. This documentation helps us resolve any disputes quickly and ensures a fair and transparent process for all customers.

8. Undelivered or Returned Packages

In the rare event that a package is returned to us due to an incorrect address, multiple failed delivery attempts, or customer unavailability, we will contact you to arrange re-delivery. Additional shipping charges may apply for re-delivery. Refunds for undelivered orders will be evaluated on a case-by-case basis.

Contact for Shipping Queries

Email: viraltrendsinfo37@gmail.com

WhatsApp: +91 9202104196 (Kartik Gupta)